Frequently Asked Questions

Hoarding cleanup is a specialized service that involves removing accumulated items, debris, and waste from properties affected by hoarding. Our professional team sorts through belongings, separates items for donation or disposal, deep cleans the space, and restores it to a safe, livable condition. We handle everything from clutter removal to biohazard cleanup with compassion and discretion.

The cost varies depending on the size of the property, the severity of the hoarding situation, and the services required. We offer free on-site estimates where we'll assess your property and provide a detailed quote with no obligation. We work with various budget situations and can often recommend the most cost-effective approach for your needs.

The timeline depends on the size and condition of the property. A typical residential hoarding cleanup can take anywhere from 1 to 5 days. Severe cases may require longer. We'll provide you with a estimated timeline during our initial assessment and keep you updated throughout the process. We work efficiently while ensuring thoroughness and respect for your property.

Absolutely. We have extensive experience with severe hoarding situations, including Level 4 and Level 5 cases (the most severe categories). Our team is trained in biohazard handling, uses specialized equipment, and follows strict safety protocols. We're equipped to handle properties that other companies won't touch.

Yes, we understand the sensitive nature of hoarding situations. Our team treats all cases with the utmost discretion and respect. We arrive in unmarked vehicles if preferred, and we never share any information about our clients or their properties. Your privacy and dignity are our top priorities.

Yes, we frequently work with property managers, landlords, housing authorities, and social workers. We understand the requirements that housing authorities impose and can coordinate with all parties involved. We offer flexible scheduling to minimize disruption and can provide documentation for compliance purposes.

Yes, we are fully licensed, bonded, and insured. Our team is trained in proper safety protocols, including biohazard handling and OSHA compliance. We carry comprehensive liability insurance to protect your property. We'll be happy to provide documentation of our insurance and licensing upon request.

Yes, we offer 24/7 emergency hoarding cleanup services. If you're facing an urgent situation such as property condemnation, fire hazard, or health emergency, we can respond quickly. Call our emergency line at (347) 261-3769 for immediate assistance.